CRM software development is the process of creating or implementing a CRM solution that meets the specific needs of a business. CRM solutions can be either custom-built or off-the-shelf. Custom-built CRM solutions are typically more expensive but offer greater flexibility and customization options. Off-the-shelf CRM solutions are typically less expensive but may not offer the same level of customization. The process of CRM software development typically includes the following steps: Requirements gathering : The first step is to gather requirements from the business. This includes understanding the business's needs, goals, and objectives. Design : Once the requirements are gathered, the next step is to design the CRM solution. This includes designing the user interface, the database, and the business logic. Development : The next step is to develop the CRM solution. This includes coding the user interface, the database, and the business logic. Testing : Once the CRM solution is
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